We want you to be happy with your Blue Creek Trading Co purchase. Because we sell liquidation and overstock goods, our policy is a little different from a big-box store. Here’s how it works.
Item condition
Our items come from liquidation and overstock sources. Unless a listing says otherwise, items are sold as-is. We describe each item honestly and note any flaws we know about.
Pickup
All orders are local pickup only in Kimberly, AL. After you order, we’ll send you the pickup location and work out a time. Please pick up within 7 days, or your order may be cancelled and refunded.
If something isn’t as described
Please look over your items at pickup. If something isn’t as described in the listing, let us know within 3 days of pickup and we’ll make it right with an exchange, refund or store credit.
What we can’t accept
- Returns for change of mind.
- Opened food or drink items.
Refunds
Approved refunds go back to your original payment method. Depending on your bank, it may take a few business days to show up.
Contact us
To report a problem or ask a question, email hello@bluecreektrading.net. See also our Pickup & Returns page.